Returns & Exchanges

At ELCE, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

  • 4.
    Drop Off & Refund

    Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.